Thank you for shopping at Kantipur Condom House. We want to ensure you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility
We accept returns for eligible products within 3 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
2. Non-eligible items
Certain types of items cannot be returned, such as:
3. Return Process
To initiate a return, please follow these steps:
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (e.g., wrong item shipped).
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.
7. Contact Us
If you have any questions about our Return Policy, please contact us at: